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Frequently Asked Questions

Can I collect my order in person?

Test Tag Outlet is an online only business. In order to save costs and provide our loyal customers with the lowest possible price we cannot make sales in person.

 

Can I ship to a PO Box?

Yes we are able to ship to PO Boxes.

 

Do you deliver to New Zealand?

Yes we deliver to New Zealand daily; all of our test tags are compliant with both Australian and New Zealand test and tag requirements. All orders over $100 receive free shipping to New Zealand. Shipping for orders under $100 is a flat $15.

 

Do you have any information on test and tag regulations?

Yes we have an extensive resource on our Test and Tag Regulations page.

 

Do you offer samples?

At Test Tag Outlet we realise it can be difficult assessing the merits of each type of tag without them in front of you, so we are very happy to send out a sample of each type of tag to help you decide which test tag meets your needs. Simply provide your details on our Free Sample page and we will send you out a free sample of our test tags.

 

I am confused as to which tag I need

Our All Purpose Tags are the perfect tag for 95% of applications. Our Heavy Duty Tags were designed specifically for heavy industry such as the mining and construction industries. Further information on which tag is right for you can be found on our Which Tag page.

 

I would like customised test tags, do you sell them?

We sure are! We have a team of graphic designers that are more than happy to adjust the design of any of our tags to suit your business. We are able to add company logos and details as well as move required information around. If you would like further details, visit our Customised Test Tags page or Contact Us.

 

Is Test Tag Outlet Secure?

Test Tag Outlet uses market standard 256-bit security encryption to ensure that all your information and transactions are secure. We don’t store any credit card data.

 

What currency are the prices on Test Tag Outlet in?

All prices are in Australian Dollars.

 

What is the cost of shipping?

Test Tag Outlet is proud to offer free shipping Australia and New Zealand wide on all orders over $100. For orders below $100 a flat rate of $10 is charged in Australia and $15 in New Zealand. Please view our Shipping Policy or Contact Us if you have any questions.

 

Which colour test tag do I need and when should it be used?

We have a table showing which tag colour should be used and when, which can be found here. We recommend you print it out and keep with you for quick reference.

 

Will I be able to track my order?

All orders will be sent via registered Australia Post. You will therefore be provided with a tracking number and able to monitor the progress of your delivery through Australia Post’s tracking system.

 

Will I be charged GST?

All prices on Test Tag Outlet are GST inclusive for Australian orders.